Clear technology plans for organisations that need stronger ownership.
Choose a retained support plan, a focused package or a scoped advisory route. SoftExponent keeps pricing practical while making sure complex work is reviewed before money, time or direction is committed.
Retained support plans for smaller and scaling teams.
Start with a practical retained model for day-to-day support, Microsoft 365, devices, security baseline and senior guidance. Suitability is shown clearly so the plan matches the size and complexity of the environment.
A practical support foundation for smaller teams.
A sensible retained foundation for teams that need everyday IT support, Microsoft 365 administration and a clearer baseline for devices, identity and email.
- Remote IT support for day-to-day user issues
- Microsoft 365 administration and mailbox support
- Device monitoring, patching and maintenance guidance
- Endpoint protection baseline for laptops and desktops
- Email security and phishing-risk configuration
- Identity hygiene, MFA review and access checks
- New starter and leaver support guidance
- Monthly IT health review and practical recommendations
A fuller operating model for scaling businesses.
A stronger retained model for businesses where support, workplace systems, security posture and cloud decisions need more consistent attention.
- Everything included in Starter
- Priority IT support and escalation handling
- Proactive monitoring, patching and maintenance rhythm
- Managed endpoint detection and response alignment
- Backup monitoring and recovery readiness checks
- Microsoft 365, Entra ID and Intune guidance
- Cloud and workplace optimisation across key systems
- Quarterly security and improvement review
- Supplier, licence and procurement coordination support
- Senior advisory input for technology decisions
A structured technology foundation for founders who want to launch properly.
SoftExponent brings together the systems, security, digital presence and workplace foundations that new businesses often assemble separately. The result is a more credible launch, cleaner ownership and a stronger platform for the next stage.
- Founder positioning and commercial messaging
- Premium digital presence foundation
- Domain, DNS and business email architecture
- Microsoft 365 tenant, identity and mailbox setup
- Security baseline, MFA and access control
- Cloud file structure and collaboration workspace
- Hosting, backup and update oversight
- Lead capture, contact flow and analytics visibility
- Monthly advisory and technology support allocation
- Launch review with next-stage recommendations
- Pathway into managed IT, security and growth support
- Optional automation, marketing and cybersecurity add-ons
Focused packages for defined first moves.
Use these when the immediate need is clear and you want a controlled first step before moving into retained support, advisory or wider transformation work.
Shape an indicative starting point.
Select the service areas that feel relevant to your organisation. This is a planning guide, not a final quote. SoftExponent confirms scope, priority and commercial fit before any engagement begins.
Complex engagements need proper scoping before pricing.
For complex cybersecurity, cloud transformation, premium digital work, advisory retainers, multi-site support or specialist partner-led delivery, SoftExponent starts with a focused review and a clear recommendation.
Enterprise advisory
Technology leadership, governance, supplier decisions and senior delivery oversight.
Advanced security
Risk reviews, readiness support and specialist delivery partner input where deeper assurance is required.
Premium solutions
Automation, digital platforms, creative technology and transformation programmes shaped around business outcomes.
Start with the right route, not a rushed package.
Choose a defined plan for straightforward support, or scope a tailored engagement with a senior consultant. The right route should make the first decision easier, not push you into the wrong package.