Book Consultation →
Home Who We Are
Services
Managed IT SupportResponsive support, monitoring and IT operations.
CybersecurityProtection, risk reduction and oversight.
Cloud SolutionsAzure, AWS, backup, continuity and cloud optimisation.
Microsoft and AppleModern workplace and mixed-fleet support.
Technology ConsultingStrategy, audits and technology roadmaps.
Digital TransformationAutomation, integration and digital systems.
Premium SolutionsHigher-touch complete technology support.
Plans Contact Us Book Consultation →

Plans

Technology consultancy plans

Clear technology plans for organisations that need stronger ownership.

Choose a retained support plan, a focused package or a scoped advisory route. SoftExponent keeps pricing practical while making sure complex work is reviewed before money, time or direction is committed.

View starting routes → Book a review →
Online selection for defined services. Scoped review for enterprise, security, cloud and premium work.
Transparent entry points Monthly, fixed scope and scoped review routes without forcing every buyer through the same path.
One accountable relationship A named consultancy route rather than disconnected suppliers, tools or handoffs.
Security-first by default Identity, devices, email, cloud and user access considered from the start.
UK-based consultancy Registered in the UK and led from London, with senior input where the engagement requires it.
Managed support plans

Retained support plans for smaller and scaling teams.

Start with a practical retained model for day to day support, Microsoft 365, devices, security baseline and senior guidance. Suitability is shown clearly so the plan matches the size and complexity of the environment.

Starter

A practical support foundation for smaller teams.

Best suited to teams with up to 5 users. For smaller teams that need dependable support, Microsoft 365 help and essential controls without overbuying.
£399 / month
£4,308 billed annually
You save £480 per year

A sensible retained foundation for teams that need everyday IT support, Microsoft 365 administration and a clearer baseline for devices, identity and email.

  • Remote IT support for day to day user issues
  • Microsoft 365 administration and mailbox support
  • Device monitoring, patching and maintenance guidance
  • Endpoint protection baseline for laptops and desktops
  • Email security and phishing risk configuration
  • Identity hygiene, MFA review and access checks
  • New starter and leaver support guidance
  • Monthly IT health review and practical recommendations
Start Starter plan
From, excluding VAT. Minimum term and product details are confirmed at checkout.
Growth

A fuller operating model for scaling businesses.

Best suited to teams with up to 15 users. Launch client pricing for scaling teams that need priority support, cloud oversight, proactive security and senior technology input.
£999 / month
£10,788 billed annually
You save £1,200 per year

A stronger retained model for businesses where support, workplace systems, security posture and cloud decisions need more consistent attention.

  • Everything included in Starter
  • Priority IT support and escalation handling
  • Proactive monitoring, patching and maintenance rhythm
  • Managed endpoint detection and response alignment
  • Backup monitoring and recovery readiness checks
  • Microsoft 365, Entra ID and Intune guidance
  • Cloud and workplace optimisation across key systems
  • Quarterly security and improvement review
  • Supplier, licence and procurement coordination support
  • Senior advisory input for technology decisions
Start Growth plan
From, excluding VAT. Minimum term and product details are confirmed at checkout. Standard Growth pricing will usually move to £1,199/month once launch client allocation closes.
Scope note: plan pricing covers ongoing managed services within the agreed scope. Third party software licences, cloud consumption and specialist tools are billed separately unless agreed in writing. Migrations, deployments, remediation, multi site work and specialist engagements are reviewed and quoted separately.
Startup Launch Platform

A structured technology foundation for founders who want to launch properly.

SoftExponent brings together the systems, security, digital presence and workplace foundations that new businesses often assemble separately. The result is a more credible launch, cleaner ownership and a stronger platform for the next stage.

Best suited to founders and teams with up to 10 users. Built for founders who want the business, digital and workplace foundations set up together, not a disconnected website package.
  • Founder positioning and commercial messaging
  • Premium digital presence foundation
  • Domain, DNS and business email architecture
  • Microsoft 365 tenant, identity and mailbox setup
  • Security baseline, MFA and access control
  • Cloud file structure and collaboration workspace
  • Hosting, backup and update oversight
  • Lead capture, contact flow and analytics visibility
  • Monthly advisory and technology support allocation
  • Launch review with next stage recommendations
  • Pathway into managed IT, security and growth support
  • Optional automation, marketing and cybersecurity add-ons
Fixed scope starting points

Focused packages for defined first moves.

Use these when the immediate need is clear and you want a controlled first step before moving into retained support, advisory or wider transformation work.

How this differs from the builder: these are predefined single deliverables with clear starting prices, useful when the first piece of work is already obvious.
Microsoft 365 Setup
Tenant, identity, mail and core policies configured properly.
£995 fixed
Start package Request scope review
Security Posture Snapshot
Independent review of identity, endpoint, email and data risk.
£1,250 fixed
Start package Request scope review
Cloud Review
Architecture, cost and resilience review across your cloud estate.
£1,250 fixed
Start package Request scope review
Advisory Session
A focused senior session on cloud, security, transformation or technology strategy.
£450 per session
Start package Request scope review
Digital Brand and Experience Design
Brand identity, web presence and customer facing experience design, scoped as part of the wider technology estate.
From £2,500 scoped
Request scope review
Build your solution

Shape an indicative starting point.

Select the service areas that feel relevant to your organisation. This is a planning guide, not a final quote. SoftExponent confirms scope, priority and commercial fit before any engagement begins.

How this differs from fixed packages: the builder helps combine several areas into an indicative custom scope before SoftExponent confirms the right commercial model.
Managed IT
From £320/mo
From £220/mo
From £220/mo
From £260/mo
Cybersecurity
From £1,250 fixed
From £240/mo
From £320/mo
From £550
Cloud and workplace
From £1,250 fixed
From £260/mo
From £220/mo
Consulting and digital foundation
£450
From £2,500
Scoped
Enterprise and custom work

Complex engagements need proper scoping before pricing.

For complex cybersecurity, cloud transformation, premium digital work, advisory retainers, multi site support or specialist partner-led delivery, SoftExponent starts with a focused review and a clear recommendation.

01

Enterprise advisory

Technology leadership, governance, supplier decisions and senior delivery oversight.

02

Advanced security

Risk reviews, readiness support and specialist delivery partner input where deeper assurance is required.

03

Premium solutions

Automation, digital platforms, creative technology and transformation programmes shaped around business outcomes.

Book a review → Explore premium solutions →
Common questions

Questions buyers often ask before choosing a plan.

Clear answers on scope, flexibility, delivery and engagement options before you commit to a plan or project.

Not every organisation needs the same route. Start with a retained plan, a fixed scope package or a scoped review depending on the size, risk and complexity of the work.
What's included in a managed service plan?

Every managed service plan includes a defined scope covering support, administration, security and advisory activities appropriate to the selected plan. The exact services included are shown on the plan and confirmed before delivery begins. Where additional services, software licences or specialist requirements are needed, these are reviewed separately and agreed in advance.

Can services be tailored?

Yes. The plans provide structured starting points, but every organisation has different priorities, systems and operational requirements. Services can be expanded, combined or scoped into a custom engagement where a standard plan is not the right fit.

Do you offer project-based work?

Yes. SoftExponent provides both ongoing managed services and defined project engagements. Examples include Microsoft 365 deployments, security reviews, cloud assessments, digital transformation initiatives and advisory-led technology projects.

Who is accountable for the client relationship?

SoftExponent remains the accountable client partner throughout the engagement. Where deeper technical, security, cloud or compliance expertise is required, specialist support may be introduced under a coordinated delivery model and clear engagement standard. Responsibility for the engagement remains with SoftExponent.

Can we start with a smaller engagement first?

Absolutely. Many organisations begin with a focused engagement such as a Security Posture Snapshot, Cloud Review, Advisory Session or Microsoft 365 setup project before moving into a wider managed service or transformation programme. This allows both sides to establish priorities before committing to a larger engagement.

Next step

Start with the right route, not a rushed package.

Choose a defined plan for straightforward support, or scope a tailored engagement with a senior consultant. The right route should make the first decision easier, not push you into the wrong package.

Choose a route → Scope an engagement →